Troubleshoot Network Issues on various devices with Netflix

Netflix is among the world’s leading subscription services for watching exclusive range of videos, shows, movies and originals. Netflix runs on devices such as game consoles, smart TVs, computers, blue ray players, set-top boxes, streaming media players and smartphones. Each device have varied specifications and Netflix app is made compatible enough to provide best of its service. The app and website make sure to keep itself updated time and again to give its viewers the best performance.

Also, while streaming content on Netflix app, there might be instances when you can encounter network connection errors. Such errors might prevent your device from reaching the Netflix service. This blog post will help you to resolve this issue on various platforms.

Follow the certain actions to avoid network connection error:

  • Always check for an updated version of the Netflix app on our device as the app keeps updating its version from time to time in order to provide best service to its users.
  • In case you are using Netflix on your computer and the app is not being able to provide its service. Check for an update available for your web browser in order to make it compatible with the latest version of the Netflix app.
  • Also check if your computer is authorized to use the Netflix under your account by visiting the website
  • In case, if you have modified your streaming device for custom connection settings, it is recommended to reset and restore your internet service provider’s default settings.
  • Improve your Wi-Fi signals. Make sure your router is placed near the device in order to get consistent network connections.
  • In case you are using a set-top box for streaming Netflix and you find the network connection error. Locate the app in software app section. Power cycle your set-top box and keep a check of consistent service.
  • Test your network connection speed by speed check websites to match the internet speed recommendations provided by the Netflix app according to the various devices.

In case  nothing of the above mentioned protocols helped you to resolve the issue, it is a good idea to contact your internet service provider to determine if your router is properly set up to communicate to the devices on your home network.

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